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Online complaint form
❗ Thank you for contacting TAFE NSW. Please note that we are in shutdown for two weeks from Saturday, 21 December 2024 until we re-open on Monday, 6 January 2024. There will be a delay in responding to complaints received during this period. We will contact you again once staff return in the new year.
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Your first name
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Your last name
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How can we contact you?
Email
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Your email address
Telephone/mobile
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Your telephone/mobile number
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An email or postal address is required to efficiently address your complaint
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Are you...
a Student or former Student
making a complaint on behalf of another person (18 years or older)
making a complaint on behalf of another young person or child (under 18 years)
an Employer
a TAFE NSW staff member
Other
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Relevant TAFE NSW region / area
Hunter & Central Coast
Illawarra
Institute of Applied Technology
New England
North Coast
Northern Sydney
Riverina
Sydney
TAFE Digital (OTEN/TAFEnow/TAFE NSW Online)
Western NSW
Western Sydney
None/other/don't know (may delay handling of your complaint)
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Location of campus / college / delivery point
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Have you already discussed this complaint with a TAFE NSW staff member?
No
Yes
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Please give details of the complaint
Maximum 5,000 characters (
remaining)
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What outcome are you seeking?
e.g. an apology, refund, explanation etc.
A change to a decision
A change to procedure or process
A refund or waiver of payment
An apology
An explanation
Ceasing the activity complained about
Disciplinary action against a TAFE NSW staff member or student
Financial compensation
Specific action requested in the complaint
Other
Maximum 2,000 characters (
remaining)
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